For staff handling resident concerns

Community Compliance

Needs the homeowner access portal, provided by CapHOA: homeowners register and sign in to use it.

Concerns raised somewhere better than the next board meeting.

When there is no good way to report a problem, residents save it up for the meeting or send it to whichever board member they know. Compliance reporting gives them a proper route in.

a resident reporting a concern
  • Residents submit with photos and context attached
  • Reports tracked rather than relayed by word of mouth
  • Staff see what was reported and what was done about it

Reported with what staff need to act

A report arrives with the location and the photos, so the first response can be action rather than a request for more information.

Tracked to a conclusion

Reports have a state, so residents stop asking whether anyone is looking at it and staff stop rediscovering the same issue every few weeks.

Often used alongside

Pool Access

Check residents and guests in at the pool gate, and keep out anyone who should not be there.

Custom Forms

Build the form your community needs without waiting on a developer.

ACC Requests

Architectural change requests that arrive complete the first time.

Want to see Community Compliance on your community?

Tell us what you are trying to solve and we will get back to you personally.

Request a demo