For pool monitors at the gate

Pool Access

Needs the homeowner access portal, provided by CapHOA: homeowners register and sign in to use it.

Designed for large-scale communities that use pool monitors.

Pool Access is designed for a pool monitor with a tablet at the gate. They look up a household, see every resident and guest with their photo, and check people in with a tap. Monitors can snap a new photo on the spot and log a warning; management can ban someone for as long as it decides; and access switches off for delinquent accounts on its own.

Residents and guests checked in at the gate, by photo
Monitors snap a new photo right from the tablet
Warnings on record, and bans for as long as management decides
A full check-in log of who used the pool, and when

Check people in at the gate

The monitor pulls up a household on a tablet and sees every resident and guest with their photo. One tap checks someone in. Anyone without a photo gets one on the spot: the monitor takes it with the tablet camera, and they are on their way. A delinquent balance or a ban is already reflected, so the decision is made before the conversation starts.

Households keep their own list

Homeowners and tenants add the people who live with them and the guests they bring, from their own account. The gate list is current without anyone at the office typing it in, and only the people on it get through.

Warnings, and bans with an end date

Monitors log a warning when a rule is broken, so the next monitor on shift knows. When it goes further, management bans the person for a week, a season or for good, and a temporary ban lifts itself when the date arrives. Nobody has to remember to restore access, and nobody stays banned by accident.

A full log of who uses your pool

Every check-in is recorded: who came, when, and with whom. It settles disputes about who was there, and answers the question that comes up every budget cycle — how much this amenity is used, and by whom.